FAQ's
We've Got Your Answers
What products does Richkltr offer?
We offer high-quality printed T-shirts, hoodies, and sweaters made with premium fabrics and long-lasting prints.
How do I choose the right size?
Each product page includes a detailed size chart. We recommend checking measurements before ordering to ensure the perfect fit.
What printing method do you use?
We use high-quality digital and screen printing techniques to ensure sharp designs, vibrant colors, and long-lasting durability.
What is your return & exchange policy?
If you're not satisfied, you can request a return or exchange within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition.
Can I cancel or change my order?
If your order hasn’t been processed yet, we can update or cancel it. Contact us as soon as possible for assistance.
How do I care for my printed apparel?
For the best results:
- Wash inside out
- Use cold water
- Avoid bleach
- Tumble dry low or air-dry
This helps maintain print quality and fabric softness.
Will the print fade over time?
With proper care, our prints stay vibrant and durable. We use premium inks designed to withstand repeated washes.
How can I contact customer support?
You can reach us anytime via our Contact Us page or through email at our support address. We aim to respond within 24 hours.
What if I received a damaged or wrong item?
If your order arrives damaged or incorrect, contact us immediately with your order number and photos. We’ll replace the item or arrange a solution right away.
Are your T-shirts, hoodies, and sweaters unisex?
Yes! All Richkltr apparel is designed with a unisex fit—comfortable, versatile, and suitable for all body types. For the best fit, we recommend checking the size chart on each product page.